UK Business IT Support Company
Managing your company with no time for IT could be a huge risk to your business. Let us help you
At OX IT Solutions we understand that not everyone has the luxury of an in-house IT team to support business critical systems. As your business expands and develops your IT requirements change. It is crucial that your IT infrastructure can develop with you.
We know the costs associated with employing a full-time technical department can be beyond the budget of most small businesses. That's why OX IT Solutions offer a range of services to help bridge the gap for those in need of IT expertise, help and support.
Our Guarantee
As a service company, we believe you should have the choice about the services you require and want to give you the flexibility to be able to do this. We want to make sure you're getting value for money by offering 90 day rolling terms on every IT support contract, avoiding any long term obligations that small businesses may not be able to meet
What we offer
OX IT Solutions is here to help, let us take away these expensive, time consuming, yet extremely important tasks. We can maintain business critical systems including servers, desktops, IoT, security, and hardware refreshes. Plus, we can even take care of office moves for you.
Our services can be delivered on-site or remotely, the choice is yours.
Business IT Support
Helpdesk Support
Vendor Escalation Support
Project Expertise
Expert Knowledge
System Maintenance
System Upgrades
Cyber Security Review
Holiday Cover
No Long-term Contracts
Keeping it simple
Our friendly experts will talk to you in plain English and solve your IT problems without fuss. Here are some of our key features in more detail:
Expert advice in plain English
IT is one of those areas that not everyone really understands but when it goes wrong it can be overwhelming. We make sure you can understand all the technical jargon in plain English.
Server monitoring
The ability to monitor our customer's Servers, Network and Workstations is key to being able to offer an exceptional support service.
No long-term Contracts
We want to make sure you get the service you need, when you need it. Giving you flexibility and no long-term contracts allows you the freedom of a cost-effective support solution
Friendly and approachable IT team
Our IT technical experts thrive on social interaction and are happy to help.
No unexpected bills
Our support agreement service is a fixed price. You can be sure you will never receive a bill out of the blue.
Experienced Experts
Our highly trained IT team have a collective of 40 years industry experience. With close relationships with top vendors our IT team undertake continuous training on the latest technologies.
What you can expect
Our IT support department encompasses many roles. It's so much more than just responding to problems. Here are some of the services you can expect.
Remote & Onsite IT Support
Our Oxford based teams of engineers work proactively using our monitoring systems to resolve issues quickly, often before they begin. We can securely work on desktops, laptops and servers remotely; allowing support without delay. In the event an engineer is needed onsite, we can cater to your needs.
System Administration
We can take care of all your system administration duties. From setting up new users to backups. Our service utilises an advanced monitoring solution alerting our team to problems so they can get straight on them.
IT Security
IT security is paramount. A company's IT system relies on keeping customer data safe. Having systems and procedures in place is just as important as a strong password. We help our customers with best practices and compliance with GDPR.
Backup & Disaster Recovery
System uptime is key to every business, as is the ability to respond quickly in the event of a disaster. With the right backup in place and a plan, just in case, we can get you back up and running without delay
System Upgrades
Looking for an upgrade to your system? Using our extensive, expert knowledge and experience, we make it our mission to fid the right solution to suit your business needs
Optional Support Contracts
OX IT Solutions offer an extensive range of support offerings which can be tailored in to your very own exclusive maintenance contract. To make things a little easier we have standard and premium support contracts that will cover most areas, these can of course be changed to suit your particular requirements.
Want to speak to an expert?
If you would like to speak to one of our team about the services we offer then please contact technical@oxitsolutions.co.uk or call us and one of our team will guide you through the packages and pricing options.
+44 (0)1865 594930 - Select Option 2